Escaped the Rat
AI entrepreneur
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← All the ways I can help

AI implementation and automation

I build AI around the way your business already works, so the busywork and admin happen in the background and you can spend your time on the work that grows the business.

human in the front, AI in the back

Miguel Pieters speaking at a Claude community event in Sydney
01How we work

One piece at a time, built around your business

Each piece goes into daily use before the next one starts, so you feel the difference early.

  1. 1

    Map how you work today

    We look at your processes, your tools and where the hours actually go, before anything gets built.

  2. 2

    Build the first piece

    We put AI behind the part that wastes the most time, tested with your own data, inside the tools you already use.

  3. 3

    Keep improving

    Once the first piece is running we move on to the next, and adjust as your business changes.

Nothing sends on its own. Everything is drafted for you or your team to check and approve.

02Case study

How my own surf club runs rentals and storage on its own

Bondi Surf Sistersis the women's surf community I co-founded in Bondi. Next to the community, we rent out surfboards and store them in a garage less than 100 metres from the beach.

Nobody stands at that garage. I built the whole setup so customers book, pay, get access and sort out their rack themselves, while we spend our time in the water with the community.

The Bondi Surf Sisters community with their boards on Bondi Beach
Sunrise to sunset, no queues

Surfboard rental

  1. 1Book a board or wetsuit online, any time of day
  2. 2Payment is taken at checkout
  3. 3Pickup instructions and a personal access key arrive by email
  4. 4Grab the board from the garage and paddle out
48 racks, 24/7 access

Surfboard storage

  1. 1Pick a plan and pay online
  2. 2An account is created automatically, with a personal setup link by email
  3. 3Add the board's details and a photo, and sign the waiver
  4. 4The right rack is assigned on the spot, based on the board's length
  5. 5Monthly billing, reminders and cancellations run on their own

What runs in the background

no spreadsheets, no chasing

Member dashboard

Each customer logs in to see their plan, their rack and their details.

Rack overview

One admin screen shows every rack, who is in it and on which plan.

CRM and emails

Every purchase tags the customer and sends the right welcome email.

Digital member card

Club members show a live card at partner shops, and a screenshot doesn't work.

Not a surf club? The same approach works for bookings, onboarding, follow-ups, invoicing and admin in any small business. I map how it runs today, then build the part that wastes the most time first.

03Contact me

What would you hand over first?

Tell me the task you would most like to stop doing yourself. I'll come back with how I would build it and what it would take.